Commenting with User Mentions

Make your app a collaboration powerhouse. Collaborative commenting allows users to engage directly with content, giving instant and focused feedback. By allowing users to mention co-workers in comments, this feature streamlines communications and speeds the decision-making process—no matter what time zone or work environment.

Add inline comment tagging today

What is commenting with user mentions?

Commenting with user mentions (or inline comment tagging) is a feature that allows users to mention colleagues within comments by using the "@" symbol. The person being tagged is immediately alerted to the discussion, so they join at the appropriate time and place.

The feature simplifies teamwork collaboration by placing discussions inside documents or content itself, allowing feedback to become an ongoing, real-time conversation.

Dubbed as @mentions feature or named-tagged comments, the feature promotes more efficient and organized communication without needing to leave the document context.

Does your app need commenting with user mentions?

If your app supports collaboration, this feature is a game-changer. Whether for content editing, project management, providing feedback, or document review workflow, adding inline comments tagging keeps your team organized and together. All without the chaos of external communication platforms.

Seamless communication.

Tag the right person, cut down on email clutter and scattered feedback.

More engagement.

Who needs outside communication? Keep users within your app at all times.

Foolproof collaboration.

Ensure users never miss an important comment or task update.

Improved task tracking.

Address the feedback, close, and assign tasks within the same tool.

Clear accountability.

Mentions show ownership, so no task falls through the cracks.

Fast decision-making.

Faster commenting and smoother decisions make the team more agile.

Better productivity.

Feedback is kept with the content, making responses immediate and actionable.

Improved team alignment.

No more miscommunications—your team is literally on the same page.

Commenting with user mentions: as seen in your favorite products

The majority of top SaaS apps use this feature to facilitate effortless, in-context collaboration. Here's how it improves their user experience.

Google Docs

Category: Collaborative editor

Google Docs revolutionized real-time collaboration with inline comment threads and the @mentions functionality. With this feature, users can tag people in some comments, and users get feedback on time with actions being taken within the document itself.

Notion

Category: Productivity & Collaboration Tool

Notion combines inline comment threads and mentions to offer fine-grained feedback on individual blocks or chunks of content. Team members can mention each other on individual tasks, allowing for a smooth flow of communication and accountability in their document review process.

Dropbox Paper

Category: Document Collaboration

Dropbox Paper comments are put directly on real text or even sections of images. Reference to teammates in comments produces short, direct feedback in the document and provides easier, better-organized collaboration without leaving the app.

When do you not need comments with user mentions?

While this feature can enhance collaboration, there are cases where it can bring complication rather than value:

Single-user workflows

If your app is designed to be used by one person without the need for team commentary, the feature might not be necessary.

Non-collaborative tools

If your app is not designed for content creation or project planning, this feature is probably irrelevant.

Simple content updates

If your users are simply viewing or updating simple content (i.e., form inputs), building in a comment system could be unnecessary baggage.

Existing third-party comms tools

If your users already largely use a tool like Slack or email to comment, you may not need this feature for the lean product version.

Not every app needs @mentions feature. If collaboration isn’t the core of your user journey, or if your product isn’t handling complex feedback, implementing user tagging in documents may only complicate things. It’s important to evaluate the needs of your users before integrating notifications for comments.

Anton Chuiko

Co-Founder & COO, Flexum

Commenting with user mentions in Flexum projects

At Flexum, we create team commenting systems that fit snugly within your application. For that, we use frameworks like TipTap and CKEditor 5, and add AI integrations when needed, to ensure that your contextual collaboration feature is efficient and user-friendly. We tailor each solution to suit the special needs of your product, like basic comment tagging or advanced task management integrations.

Distribute

Category: Sales Content Platform

Distribute needed a seamless solution to improve team collaboration and feedback management within their sales content platform. Flexum implemented commenting with user mentions, enabling team members to tag colleagues directly within content, facilitating real-time feedback and task assignments. This integration allowed Distribute's users to streamline communication, keep discussions within the context of the content, and ensure efficient follow-ups.

Read the Full Case Study

The integration of user mentions in comments was part of a collaboration-enhancing package of features. Having every member on the same page (literally) contributed to great results: decreasing the time to get lead magnets out from 2 weeks to 20 minutes.

Yevhenii Bilyk

Head of Engineering, Flexum

Ready to add commenting with user mentions to your app?

It looks simple: just @ everyone involved and change the way your teams collaborate. However, implementing it seamlessly requires expertise and careful planning. With Flexum’s guidance, we’ll make sure your users benefit from real-time document feedback. Their engagement and your app’s effectiveness will be boosted!

Contact Flexum today

Why Flexum?

Flexum offers user-led, high-quality solutions for what matters most—adding more collaboration, productivity, and engagement to your app. No matter how complex your software is, we can easily add commenting, collaboration, and other enhancing features. Our technical sophistication ensures that your app is powerful yet easy to use.

Fast results that users love

Interactive features that work as intended, smoothly and efficiently.

Hassle-free integration

We handle design, migrations, and deployment — no effort is needed from your team.

Ability to focus on what matters most

We are honest and open about whether our clients need the required features and if they will help users reach their goals.

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Clutch Verified Review

Flexum has been consistently receptive and internal stakeholders are particularly impressed with their attention to detail.

Craig Hewitt

Founder & CEO

Castos